PRIVACY STATEMENT

This privacy notice is to inform you on how we collect and process your personal data.

Sfoyzs is the controller and responsible for your personal data (Sfoyzs is referred to as "we", "us" or "our" in this privacy notice). Contact: Sfoyzs, Regent Road, Heaviley, Stockport, SK2 6EB. Tel: +44 (0) 161 484 2269.

What information do we collect about you?

We collect information about you when you register with us or place an order. This information includes: Your name, postal/billing address(es) telephone number(s) and email address(es).

If you have a registered account on the website we will also collect: details of your previous orders.

We do not collect or store any personal information if you do not register or place an order. How will we use the information about you?

The information we collect is to enable us to process your order and manage your account. Your personal information will only be shared with:

Payment processors (e.g. PayPal) - Your information is shared to allow these companies to process your payment. Note: Your information is only shared with these companies if you use their service to pay for your order.

Delivery companies To enable our delivery partners to deliver your order, we must share your address and contact information.

We will never share your personal information with any other external companies.

Cookies

We will only use cookies to store your shopping basket contents as you use our website.

Other Websites

Our website may contain links to other websites. We are not responsible for the privacy statements of these websites.

ORDER INFORMATION

It is our sincere hope that you will be happy with the product(s) and/or service(s) you receive from us. We will act quickly and fairly to remedy any problems that may arise.

Our Guarantee to you is as follows:

We guarantee (excluding bean filling) the design, fabric and manufacture of all products against reasonable wear and tear for a period of one year from the date of purchase. This guarantee is limited to 6 months for commercial use customers. Polystyrene beans will flatten (depending on usage) and topping up your beanbag may be necessary (this is not covered by our guarantee).

PLEASE NOTE:

All goods are made to order.

All goods are dispatched after your payment has cleared.

If on delivery the goods are visibly damaged please DO NOT accept them from the courier. Any goods delivered faulty, sub standard, unsatisfactory or damaged will be exchanged. If no exact duplicate replacement is available for your damaged goods we will gladly issue a full refund or you may choose an equivalent product from the store. All enquiries regarding any item in our store are welcomed.

As the real (actual) cost of postage and packaging goods is higher than what we charge you, we recommend that you thoroughly enquire before placing your order.

Free fabric samples are available upon request and recommended especially when matching with decor.

If you wish to return the item you must do so within 7 days of delivery. You must pay for the return postage.

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To account for postage lost on our end, you will receive your refund according to the formula below:

Total price of goods - (20% total price of goods) = Refund you will receive

Thank you.